Self Hosted CRM

Customer Relationship Management

"CyberPro installed our CRM system - it works perfectly for even the most sceptical of our sales people."

Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on current and prospective customers.

• Sales Force Automation (SFA)
• Analytical CRM
• Sales Intelligence CRM
• Campaign Management
• Collaborative CRM
• Geographic CRM

Information in the system can be accessed and entered by employees in different departments, such as sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Details on any customer contacts can also be stored in the system.

The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing.

CyberPro installs CRM systems for individuals, small businesses, and large scale corporate networks.

If you are thinking of implementing a CRM system for your sales team, call our CRM specialists on 1300 292 377.

CyberPro offers advice on choosing and implementing the best CRM system for your business - you don't need to sign contracts or pay monthly fees.