Latest Articles

Email filters: what’s spam and what’s not

March 14, 2023 | Ian Ward
The number of emails we receive daily is growing, and so are the number of unwanted emails. Spam emails can be frustrating to deal with, but what you think is spam, may actually be junk. Even though they both clog your inbox, the motives behind them, and how you deal with them, are very different.
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Managed services for Microsoft 365

March 7, 2023 | Ian Ward
The built in security of Microsoft 365 (formerly Office 365) is relatively secure by default for the "average" person, so they won't need to contact Microsoft for assistance. However, critical security flaws can occur, resulting in phishing and ransomware attacks. To protect against the most sophisticated attacks, Microsoft 365, like any other application, requires more than just the basics.
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Windows Pro v Home for Business

February 27, 2023 | Ian Ward
Wondering which version is the best fit? Windows Pro and Windows Home look almost identical, but there are some key differences that businesses need to consider if they wish to get the most out of their Windows devices. In this article, we'll break down the differences and help you make an informed decision.
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Cyber health check: are you protected?

February 21, 2023 | Ian Ward
Cybercriminals are interested in both large and small businesses. That’s why it’s important to undertake a cyber check-up to make sure your business is safe, and you are compliant with any relevant legislation.
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What is XDR (Extended Detection and Response)? Does my business need it?

February 14, 2023 | Ian Ward
Cybercriminals' tools, like all technology, are evolving and becoming more sophisticated. As a result, many companies are advancing their security to detect and remediate sophisticated, fast-paced attacks by deploying multiple defence solutions across multiple platforms (workstations, cloud, devices). The XDR approach assumes the worst and is aimed at detecting the tell tail fingerprints of hacker activity across your systems.
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Benefits of a password management tool for your business

January 13, 2023 | Ian Ward
Passwords are like a key to your IT systems and are often the only thing standing between you and a cybercriminal. For good reason, you don’t use the same key for your house, car, or business. Similarly, you shouldn’t use the same password for your email, online accounts, or any business system.
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Meet our Team

Black and white photo of Ian Ward

Ian Ward

CyberPro Founder & CEO

With 40+ years of experience in IT, there isn’t much Ian can’t advise you on. Since the advent of the internet, he’s been keeping businesses like yours ahead of the technology curve and cybercriminals. His #1 passion is and has always been providing outstanding customer service.

Trevor O’Shea

Senior Network Engineer | 8 Years

Adding another 40+ years’ IT experience to our team, Trevor has designed and worked in large Enterprise networks. He’s our Server and Infrastructure guy, helping us build robust cyber secure servers and networks. He’s responsible for designing and maintaining servers, networks, firewalls, and security devices.  Trevor has been with CyberPro 8 Years

Karena Powis

Accounts & Administration | 11 Years

Karena has an accounting degree and 10 years experience working with CyberPro. The team relies on her for the smooth running of all aspects of administration and accounts. Karena is a whizz in internal accounting systems and the person you’ll chat to about your account.  Karena has been with CyberPro 11 Years.

Matt Jones

Senior Engineer | 6 Years

Matt brings 15+ years of IT experience in Internet service providers, web hosting, and data warehousing. He’s our go-to for web security and Microsoft Office 365 advanced management. Beyond his expertise in web and email cyber security, he also assists clients with cyber security accreditation.  Matt has been with CyberPro 6 Years

Jenny Sinkinson

Co-ordinator & Administration | 6 Years

After 3 years with CyberPro, there’s not much Jenny doesn’t do. Her responsibilities cover coordinating the help desk, client liaison, logistics, ordering, license renewals, quotations, contract administration. Jenny is our ISO9001 quality champion, and been with CyberPro for 6 Years

Michael Visser

Senior Engineer | 6 Years

With over 30 years of experience in IT, including huge rollouts of technology in the armed forces and large Enterprises, Michael’s our automation and templated system builds whizz. He supports the remote management systems that let us upgrade hundreds of systems at the press of a button.  Michael has been with CyberPro for 6 Years.

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