Calcono
Calcono engaged CyberPro to upgrade Calcono’s Office & Mobile Systems and automate field workers. Calcono has successfully transitioned to a well-organised, efficient I.T. system with time-saving results. Staff productivity and engagement is at an all-time high.
“We are a family-owned business, and trying to manage our IT systems internally without a dedicated IT Manager has been challenging. We knew we needed help to update our I.T. systems and enlisted the help of Ian and the CyberPro team. We’ve had a great transition to a modern system that allows our business to communicate more effectively to deliver an even better, more efficient result for our clients”.
The Business
Calcono is one of Sydney’s leading formwork companies across residential, commercial and industrial construction projects. Calcono supplies the highest of quality formwork solutions and services, including conventional formwork, table form, jump forms, safety screens, metal decking and more. A family-owned business, they have had tremendous success and in 2019 celebrated Calcono’s 30th anniversary.
The Problem
When we were engaged to assist Calcono, communication between head office and field workers had ceased to
be productive. The team were relying on disparate and non-integrated technology, causing mounting frustration. Field workers could not access or share information whilst operating on construction sites.
The flow-on effect meant missed deadlines and communication faults were becoming a part of their daily working life and not allowing Calcono to scale.
The Solution
We started with a hands-on review and in-depth interviews with head office staff and site project managers to understand where the breakdowns occurred. Once the key issues were identified, we produced an upgrade plan to improve Calcono’s I.T. to a more streamlined, well-organised system.
Microsoft Business 365 was implemented, and old, slow running servers were retired. All mobile devices, including telephones, tablets and laptops, were brought under a tightly controlled management system. Consistency across all devices in the organisation allows employees to be issued with new or replacement equipment within hours of a problem.
By running informal training sessions using real-world problems as examples, mobile workers understood and embraced new technologies and work practices.
What the Client says
“Until we outsourced to CyberPro, we didn’t realise how much more effective our I.T. system could be! We are no longer battling with Foreman’s technical issues, and our Foreman’s can focus on getting the job done. We’re extremely impressed with the level of support and training offered from CyberPro – we now have a world-class I.T. department that talks the same language as our users and solve their issues.”
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