The built in security of Microsoft 365 (formerly Office 365) is relatively secure by default for the “average” person, so they won’t need to contact Microsoft for assistance. However, critical security flaws can occur, resulting in phishing and ransomware attacks. To protect against the most sophisticated attacks, Microsoft 365, like any other application, requires more than just the basics.
As we’ve seen in the news recently, public awareness of security breaches has grown – and these are just the ones we’re aware of. Because 99.8% of Australian businesses are small to medium-sized, it is critical that all Australians understand their cyber security risks. It only takes one employee to unintentionally click on a link or share sensitive information with someone outside, and your entire business data will be out of your hands in the blink of an eye.
Because of the constant threats and rapid changes in technology, many businesses that fully manage and support Microsoft 365 quickly realise that it may be too costly. They would be better off working with a managed service provider, such as CyberPro, to help keep everything up to date and secure.
By partnering with CyberPro, your company can reap the benefits that come with being a Microsoft Silver partner including 24/7 security monitoring and help desk support. Our fully managed services provide the best of both worlds, allowing your company to reap the benefits of Microsoft 365 without having to set up, maintain, or update the advanced security features.
Support
Most people are aware of the tools Microsoft 365 offers, including email, file sharing, and a range of other programmes. It is a good choice for businesses of all sizes, but unless you are a ‘top-tier’ client, it can be hard to get direct help from Microsoft.
CyberPro can help ease some of the support problems your business may be having by taking your support calls. Some of the ways we can help support your business include:
- as new features are added to Microsoft 365, we can help your employees use them or show you how to improve productivity;
- removing annoying add-ons that may be slowing down Outlook or Word to speed up your Microsoft experience; and
- making sure autosave is turned on so your documents and spreadsheets are always backed up to the cloud safely and securely.
- Managing the Anti-Spam and Anti-Phishing settings across all users.
Contact one of our experienced technicians if you want to make sure that your business is taking advantage of the advanced security protection that Microsoft 365 offers or if you want to learn more about the support services that CyberPro offers.
