The cost of a poorly managed IT system

Your IT systems exist to enhance productivity and streamline your business. If your systems are not optimised or are being used incorrectly, you won’t be able to take full advantage of the benefits that a properly managed IT system brings.

Customer impact

Downtime and an ineffective IT infrastructure damage more than just your team. The same consequences will be felt by your clients as well. You could experience loss of sales if your website goes down or your ordering process experiences an issue, resulting in a loss of profits and reputation. Your business will also suffer embarrassment by not being able to produce results or information on demand as expected by customers.

To manage customer requests, assist them with support inquiries, and ensure the systems they use are functioning correctly, you need reliable systems. Any downtime you have will affect how successfully you serve your clients, so a well-managed IT system is a must for your business.

Be proactive rather than reactive when it comes to planning IT


Loss of productivity

Any IT-related issue can lessen your team’s overall productivity, whether it be due to a lack of software updates, frequent internet disconnections, or general downtime that prohibit them from working. This directly translates into lost time, money, and increased frustration.

If your IT systems aren’t managed well, your company’s growth may be hampered, and you risk higher staff turnover. By understanding and optimising your IT systems, you will see a significant increase in productivity and higher employee engagement.

Higher Operating Costs

A poorly managed IT system will also end up costing your company a lot of money.

It will cost more money to repair hardware, losses from software or a network failure will be more expensive to recover from, and of course the cost of unproductive employee’s or interruption to trading resulting from downtime. In addition, if your software and hardware isn’t standardised, you run the risk of being over licensed or under licensed and employees not having the right tools to be able to undertake their work.

To avoid this, you should standardise your hardware, software, and system configurations to reduce complexity; protect your IT systems against cybercriminals by having effective security measures in place; and outsource key IT functions such as technical support, data back-up and security.

How to manage your IT system effectively

By paying closer attention and understanding your business’ IT requirements, you can resolve or pre-empt potential issues and keep your systems running smoothing and efficiently while optimising your IT spend.

We get the difficulties of operating a business and why you might not want to concentrate on your IT systems if it is not your primary line of work. That’s where we come in to help.

Chat with us about how our team can work with you and be a dedicated partner you can call on whenever a problem arises. Learn about our capabilities and how we can help you set-up, monitor and keep your IT systems running smoothly so you can stop dealing with the headaches of a poorly managed system, and concentrate on your passion – your business.

Meet our Team

Black and white photo of Ian Ward

Ian Ward

CyberPro Founder & CEO

With 40+ years of experience in IT, there isn’t much Ian can’t advise you on. Since the advent of the internet, he’s been keeping businesses like yours ahead of the technology curve and cybercriminals. His #1 passion is and has always been providing outstanding customer service.

Trevor O’Shea

Senior Network Engineer | 8 Years

Adding another 40+ years’ IT experience to our team, Trevor has designed and worked in large Enterprise networks. He’s our Server and Infrastructure guy, helping us build robust cyber secure servers and networks. He’s responsible for designing and maintaining servers, networks, firewalls, and security devices.  Trevor has been with CyberPro 8 Years

Karena Powis

Accounts & Administration | 11 Years

Karena has an accounting degree and 10 years experience working with CyberPro. The team relies on her for the smooth running of all aspects of administration and accounts. Karena is a whizz in internal accounting systems and the person you’ll chat to about your account.  Karena has been with CyberPro 11 Years.

Matt Jones

Senior Engineer | 6 Years

Matt brings 15+ years of IT experience in Internet service providers, web hosting, and data warehousing. He’s our go-to for web security and Microsoft Office 365 advanced management. Beyond his expertise in web and email cyber security, he also assists clients with cyber security accreditation.  Matt has been with CyberPro 6 Years

Jenny Sinkinson

Co-ordinator & Administration | 6 Years

After 3 years with CyberPro, there’s not much Jenny doesn’t do. Her responsibilities cover coordinating the help desk, client liaison, logistics, ordering, license renewals, quotations, contract administration. Jenny is our ISO9001 quality champion, and been with CyberPro for 6 Years

Michael Visser

Senior Engineer | 6 Years

With over 30 years of experience in IT, including huge rollouts of technology in the armed forces and large Enterprises, Michael’s our automation and templated system builds whizz. He supports the remote management systems that let us upgrade hundreds of systems at the press of a button.  Michael has been with CyberPro for 6 Years.

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