Latest Articles

4 tips to prepare for outsourcing your IT services

October 14, 2022 | Ian Ward
In recent years, outsourcing IT services has become more common. The main factor driving the appeal of outsourcing is allowing business owners to focus on more pressing issues by delegating tasks to a third party.
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Benefits of switching to VoIP

September 30, 2022 | Ian Ward
Throughout the years, you have modernised technology in your business, but what about your telephone system? Relying on antiquated telephone technology is not only expensive, but also inefficient.
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Phishing awareness for your business

September 16, 2022 | Ian Ward
Although a business may invest in cyber security tools and services such as deploying security protocols and anti-malware solutions, you may lack the time and resources to keep up with routine maintenance and monitoring all potential issues.
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The cost of a poorly managed IT system

September 6, 2022 | Ian Ward
Your IT systems exist to enhance productivity and streamline your business. If your systems are not optimised or are being used incorrectly, you won’t be able to take full advantage of the benefits that a properly managed IT system brings.
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Australian Cyber Security: Where We Stand

August 12, 2022 | Ian Ward
By global standards, Australia is a wealthy country. Add in our trusting nature and it makes us a target for exploitation by cybercriminals. Over 67,500 reports of cybercrime were reported to the Australian Cyber Security Centre (ACSC) during the 2020–21 financial year, an increase of over 13% from the previous year.
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5 reasons why you should choose Microsoft 365 for your business

July 19, 2022 | Ian Ward
Being able to create, collaborate and communicate effectively is a must for any organisation these days. Having access to productivity tools that enable employees to do their jobs efficiently, whether in the office or remotely, will not only make your business more agile, but increase the motivation and productivity of your team.
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Meet our Team

Black and white photo of Ian Ward

Ian Ward

CyberPro Founder & CEO

With 40+ years of experience in IT, there isn’t much Ian can’t advise you on. Since the advent of the internet, he’s been keeping businesses like yours ahead of the technology curve and cybercriminals. His #1 passion is and has always been providing outstanding customer service.

Trevor O’Shea

Senior Network Engineer | 8 Years

Adding another 40+ years’ IT experience to our team, Trevor has designed and worked in large Enterprise networks. He’s our Server and Infrastructure guy, helping us build robust cyber secure servers and networks. He’s responsible for designing and maintaining servers, networks, firewalls, and security devices.  Trevor has been with CyberPro 8 Years

Karena Powis

Accounts & Administration | 11 Years

Karena has an accounting degree and 10 years experience working with CyberPro. The team relies on her for the smooth running of all aspects of administration and accounts. Karena is a whizz in internal accounting systems and the person you’ll chat to about your account.  Karena has been with CyberPro 11 Years.

Matt Jones

Senior Engineer | 6 Years

Matt brings 15+ years of IT experience in Internet service providers, web hosting, and data warehousing. He’s our go-to for web security and Microsoft Office 365 advanced management. Beyond his expertise in web and email cyber security, he also assists clients with cyber security accreditation.  Matt has been with CyberPro 6 Years

Jenny Sinkinson

Co-ordinator & Administration | 6 Years

After 3 years with CyberPro, there’s not much Jenny doesn’t do. Her responsibilities cover coordinating the help desk, client liaison, logistics, ordering, license renewals, quotations, contract administration. Jenny is our ISO9001 quality champion, and been with CyberPro for 6 Years

Michael Visser

Senior Engineer | 6 Years

With over 30 years of experience in IT, including huge rollouts of technology in the armed forces and large Enterprises, Michael’s our automation and templated system builds whizz. He supports the remote management systems that let us upgrade hundreds of systems at the press of a button.  Michael has been with CyberPro for 6 Years.

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